This page is for the person who runs franchisee onboarding at a franchise brand. It shows where Rikor fits in your new-franchisee process, when to introduce us, and the copy to paste into your own onboarding.

Why this is the step that matters most

Rikor protects your brand two ways: we check every franchisee's insurance against your requirements, and we insure franchisees so their coverage meets those requirements from day one. The second is where protection comes from. With monitoring on, franchisees insured through Rikor are 93.3% compliant, against 48% for franchisees insured elsewhere. About 89% of new franchisees choose Rikor when they're introduced to us. None are required to.

That only happens if new franchisees see Rikor in your onboarding. When the people who set it up move on, the link is often the first thing lost, so check it's still there whenever your onboarding changes hands.

Where Rikor fits

Insurance comes early: a franchisee needs it before the loan closes, the lease is signed or the doors open. Put Rikor in your onboarding right after the franchise agreement is signed, so the franchisee is insured on time and meets your requirements from day one.

Step 1. Get your brand's link

Every brand has its own Rikor application link. It shows your brand name and takes the franchisee straight into an application built for your requirements. Ask your Rikor partnership contact or support@rikor.io for yours.

Step 2. Show it at the right time

Show the franchisee the copy below three weeks before the first of these that applies:

• the SBA loan closes
• the doors open, if there is no SBA loan
• the lease is signed, for a brick-and-mortar location
• they need a specialty license, such as a contractor license

Step 3. Paste this into your onboarding

Copy it as written. Change only the brand name and the link.

Get Started with Rikor: Your Preferred Insurance Partner

Protecting your investment is one of the most important steps as you start your journey with [Brand]. To make this simple, we've partnered with Rikor, experts in franchise insurance.

Why Rikor?

• Tailored coverage: policies that meet [Brand]'s requirements, protecting your investment.
• Dedicated support: you'll be matched with a Rikor insurance consultant who guides you every step of the way.
• Streamlined process: the right coverage quickly, so you stay on track to open on time.

Get started today:

• Start here: [your brand's Rikor link]
• Common questions: https://help.protectmyfranchise.com/new-franchisee/how-to-get-started-with-rikor

Don't wait. Getting the right coverage now saves time and stress later.

What happens next

The franchisee fills in the application, and the RMS reminds them if they stop partway. They can book a call with their Rikor consultant from the same email. Rikor takes the insurance to market and walks them through the options. Once they're insured, their certificate goes into the RMS and you see the location as compliant.

If your onboarding is manual

If you'd rather introduce a franchisee by email, send their name, email and brand to support@rikor.io. We send them the same application the link opens.

Related: Start here: a guide for franchisor teams · Initiating Franchisee Insurance Compliance